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Can Cashless Payments Benefit Your Business?

Thursday, 5 January 2017  |  Scott

It's Friday afternoon. 

You've finished your last job for the week.

You get home and sit down to have a final glance through your books.

By this point in the day your minds only half in it, what you're really thinking about is how your first pint will look at the Winchester. 

Lo and behold, to put a dampener on your evening, you notice an ever growing list of unpaid customers and alarms start ringing in your head. 

Instead of knocking off for the weekend and spending time with friends and family, you're now stuck chasing down customers with way overdue payments, only to hear the same old excuses. 

If this situation is familiar, maybe it's time to start considering cashless payments.

Nowadays, there are a number of options to take payment without your customer needing cash and for most customers, they expect this to be the case. 

For a while, taking cashless payments was expensive and not particularly easy to use, however there are now a number that are easy to use and small enough that they can be stored in a pocket or glove compartment. 

At the moment, there are two cashless payment options that you should consider. 

  1. Direct Debits
  2. Card Payments

 Direct Debits

Being able to take direct debits will be a game-changer for your business and GoCardless is currently one of the best means of doing so. GoCardless has been gaining popularity in the window cleaning industry and for good reason. 

With NO upfront costs and rates of just 1% per transaction (capped at £2.00), there isn't a cheaper and more convenient way to take direct debits. If you were to add 1% to your rates, a £10.00 clean would now be £10.10. The 10p won't be a problem to the customers and will mean your business won't be losing out. 

Being able to set up direct debits will mean keeping track of your accounts will be simple, and you'll no longer be stuck unsure of when and how your earnings will be coming in. In many cases, the convenience will make it preferable to the customer. 

There is a downside to direct debit payments however. There is always going to be customers that will have negative connotations of direct debit payments. 

That's where iZettle comes in:

Card Payments

iZettle is a company that has been around a little while and is hugely well regarded. 

iZettle provides a range of simple to use card readers that connect to your smart phones or tablet. iZettle card readers allow you to take payments (and even have a range of your payment structures pre-made) in seconds from literally anywhere, so long as you have your phone with you. It can display your logo, create a shopfront for the app and will send email receipts (or can be used with a printer) on your behalf. 

In the interest of cutting to the chase, here's the low down of what iZettle will cost to use.

Most of the cost with iZettle, much like GoCardless, is per transaction. Transaction rates start at 2.75% of each transaction and will decrease the more you use it. This is a competitive rate for card readers. The card reader usually retails at £59.00 + VAT however for a limited time you can get it for £25.00 HERE

The cost per transaction can easily be accommodated by adding 3% to your fees. A house worth £10.00 can will now cost £10.30. That 30p won't make a difference to the customer and will mean now you can take card payments cost free. 

More than that though, whilst customers may not have cash, they are rarely going to be without their card. 

Can you justify a £25.00+Vat spend if it means no more repeat visits to customers, chasing down payments and hearing the same old excuses. 

As you well know, in the window cleaning industry the phrase 'time is money' rings true. If you're still reading, you understand the pain of chasing customers for payment. Wasted time is not just wasted energy and on top of that, with iZettle software you can track of all incoming money meaning keeping track of your accounts just got a load easier also. 

If ever there was a no-brainer for your business, taking steps to set up direct debits & take card payments would be it. There's never been a better time for inexpensive, easy to use options that will save you energy and give you more time to be out there making money! 

You can check out iZettle HERE (or get the card reader for £25.00 +VAT HERE)


The Ultimate Two Man Setup

14 CommentsWednesday, 23 November 2016  |  Scott

At first glance it’s a big claim, ‘The Ultimate Two Man Setup’, but before you jump to conclusions, hear us out.

A few weeks ago we put out a package deal named ‘The Perfect One Man Setup'. The response was far greater than even we anticipated. The goal of that package was to give people great value for money and a route into the van mounted system market in style.

It's fair to say we delivered! Here’s what one customer had to say:

Think of yourself in a few weeks time, you could be working less hours, earning more money & loving your job that little bit more.

You may think that these things come with time and experience in the window cleaning game, and sometimes they do, experience is important. But it is a common misconception to think that this is all that you need. You may assume that as your time in the industry increases, your day to day systems and business will improve also.

The truth is that there are plenty of windies stuck in the same place they were 10 years ago, and equally, there are plenty of windies new to the game but going from strength to strength.

If you think that you’ll build a better business without investing in yourself and your equipment, you’d be wrong.

A big part of your business success will be linked with your equipment.

You are in an industry where the tools you use on a daily basis will largely dictate how you operate.

At the moment we’re in a golden age of window cleaning, product innovation is at an all time high. For every problem you face daily, there is an answer and its these creative problem solving products that allow you to work faster, more efficiently and provide a better service.

What does this translate to?
Better equipment means better business practices. Better business practices mean a better business. With regards your pure water system, this really is one area where you get what you pay for.
For most water fed window cleaners, the van water system is their bread and butter, the basis of all their work.

Can you splice together your own system for cheap & get some work done with it?
Of course you can. But for the same reason you don’t build your own car, you’ll get a better, more reliable service from experienced professionals.
When it comes to your business, is it better to skimp on the equipment and just ‘get by’ each day or treat it as an investment and really thrive in the window cleaning world?

For those that resonate with the latter, we have created the Ultimate Two Man Setup for you. This package is for those that want the best equipment and tools on the market. We’ve included the best FaceLift® & WCW has to offer, as well as most of the tools from our ‘5 Tools That Will Change The Way You Work’ article published a few weeks ago.

This setup isn’t for everyone, we accept that. We’ve designed this package for those that:

  • ​Have an established round and are ready to invest in themselves and their business
  • Want the best van mounted system & tools that the industry has to offer
  • Are up to date with the industries latest products and innovations & want to stay ahead of the game

The Ultimate Two Man Setup has been designed to make you more efficient.  We have taken on board customer feedback we receive with regards van systems and included everything that we think you need to be the most efficient you can possibly be.

So what specifically does the Ultimate Two Man Setup include?  Below is a full equipment list. We’ve also included a similar option as a one man setup. 


  • FaceLift® PHOENIX 650 Litre Van Mounted System
    4 Stage RO/DI advanced pure water system, set up for two operators
  • FaceLift® HEATWAVE Hot Water System
    Ideal this time of year and provides unbelievable cleaning power, set up for both operators
  • Underports & Fittings
    Van security needs to be taken seriously, now you can fill and clean with a locked van
  • 2 x FaceLift® PHOENIX Mk II Telescopic Poles
    22ft full carbon fibre telescopic poles
  • 2 x TUCKER® 12" Hybrid Nylon & Hog Hair Brushes
    Superior quality brushes. The longest lasting brush on the market
  • 2 x PowerUP! HD Powered Hose Reels
    Save time & your shoulders with the industries favourite powered hose reel. 
  • UNI-VALVE Fitted to Both Poles
    The market leader in controlling water usage
  • Installation Cost Included
  • FaceLift® PHOENIX FLITE Connectors
    Tubeless poles make for a neat tidy van and long lasting fittings. Fitted to both poles of course
  • Telescopic Pole & A-frame Holster
    When combined with the FLITE connectors, you’re van will never have been tidier


  • FaceLift® PHOENIX 500 Litre Van Mounted System
    4 Stage RO/DI advanced pure water system, setup for two operators
  • FaceLift® HEATWAVE Hot Water System
    Ideal this time of year and provides unbelievable cleaning power, set up for one operator
  • Underports & Fittings
    Van security needs to be taken seriously, now you can fill and clean with a locked van
  • FaceLift® PHOENIX Mk II Telescopic Poles
    22ft full carbon fibre telescopic pole
  • TUCKER® 12" Hybrid Nylon & Hog Hair Brush
    Superior quality longest lasting brush on the market
  • PowerUP! HD Powered Hose Reel
    Save time & your shoulders with the industries favourite powered hose reel
    The market leader in controlling water usage
  • Installation Cost Included
  • FaceLift® PHOENIX FLITE Connector
    Tubeless poles make for a neat tidy van and long lasting fittings
  • Telescopic Pole & A-frame Holster
    When combined with tubeless poles, your van will never be tidier

Now let’s talk cost. As ever we want to be as transparent as possible so there’s no catches or hidden costs. Firstly, both are subject to a £500.00 deposit. We’ve kept this low to avoid hefty upfront charges and to spread as much of the cost as possible. Secondly, there are NO balloon payments. Once the monthly instalments are up, the system is entirely yours to do with what you please.

The TWO MAN SETUP comes to £156.00 + VAT per month (Based on 60 Payments)

The ONE MAN SETUP comes to £120.30 + VAT per month (Based on 60 Payments)

Let’s put that into perspective. The retail cost of the two man setup would work out at approx£205 + VAT/ Monthly. We've pulled some strings and managed to squeeze that down to £156.00+VAT/ Monthly. The two man option would be equivalent to £6.24 per day including the VAT. Let's take out weekends - this month has 22 working days. That works out at £8.50 per working day.

That's one small job a day for most residential window cleaners. Now if you factor in that a better system could make you more efficient, you could recoup the costs within your first job each day and even find yourself fitting in more work and earning more money each day. 

The question now is, are you ready to invest in yourself and your business?

As ever, you can get more details by contacting us on Facebook or Twitter, via email to info@windowcleaningwarehouse.co.uk or via the phone; 01446 749 060

A Look Inside Our Turnkey Van Solution

Thursday, 27 October 2016  |  Scott

When you’re buying a van mounted system, it can be difficult to know which way to turn. 

Our van packages are designed for window cleaners that want to source a vehicle and equipment package with as little down time as possible. As sole traders and business owners, time is money! We understand you can't spend time messing around with sourcing parts, installs, getting multiple quotes and it certainly makes things neater for your accounts to have your equipment all in one neat package, covered monthly. 

With transparency in mind, below we have outlined the entire process from start to finish of how we create our Turnkey Van Mounted System Packages.

STEP 1 - The Conversation
The first step is getting in contact with us, either by the phone, social media or by sending us a quick email. You tell us what you need your system to do, what size van/ system you’d ideally like, and the budget you have to work within.   

Armed with the knowledge of what you’d like to get and what you have to spend, we’ll craft a few alternative packages for you to review.

This is where the power is in your hands, we’ll talk you through the equipment and give you the low down of add-ons that you’ll want to consider, and ways you can maximise your output whilst keeping your costs down. This process is fully customisable – require something specific? Just let us know and we can factor that in.

STEP 2 - The Follow Up
Once you’ve decided on a package, we’ll pass you on to the people that handle the finances; they’ll run credit checks and explain everything you’ll need to know about making the payments for your van. Even this part is customisable, there are a number of payment structures and we’ll be running an article on these in the near future.  Want a larger deposit to keep your monthly payments down or vice versa? This can be arranged.

STEP 3 - Giving the Go-Ahead
Once you’re decided on a system/van package and a payment structure, you give the go-ahead and we’ll get to work. We’ll arrange a date for you to pick up the finished product and the rest is done for you. Of course we’ll keep in contact but once the go ahead is given, you leave it all in our hands.

STEP 4 - The Hand Over
The Final step is actually picking up the finished Van! Having arranged the pickup date, you simply make your way down and we’ll hand over the keys, though not without first giving you a walk through of how to use and care for your brand new kit and answering any questions that may arise.

It really is that simple. As leaders in the van system industry, we've spent a lot of time perfecting a seamless process from start to finish.

Frequently Asked Questions 

How Long is the Entire Process from Start to Finish?
This can vary depending on availability, though we aim to get the entire process finished, from first phone call to handing over the keys in 10-14 days.

Is it Only New Vehicles?
Used vehicles are not something we source however we do occasionally have availability, to find out whats available at the time, contact us directly. We source most of our vehicles from a company named 'Think Vans'. Prices tend to vary fleet to fleet with vans so they keep us up to date with best prices and can often source pre-registered vehicles which offer great value for money.

What if my System Goes Wrong?
As with any industrial equipment, there may be mishaps from time to time.  At WCW we pride ourselves on having one of the best aftercare teams in the business and it can’t hurt knowing you have the UK’s largest provider of window cleaning equipment in your corner. All systems come with a 1 year returns to base warranty against manufacturers defects. Van warranties tend to be 3-4 years according to make and model.

Is There Something for All Budgets?
We customise everything to get the most of the budget you have available and have a range of payment structures, meaning there is literally something for everyone.

An example of a package we've recently created can be found HEREits definitely worth checking out. 

The Next Step is to give us a call and get the ball rolling. You can contact us via any of the info below or drop us a message via our social media pages. 

Phone: 01446 749 060

Email: info@windowcleaningwarehouse.co.uk 

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